Privacy Policy

Effective Date: 20th day of May, 2025

Purgress

("Purgress," "we," "our," or "us") is committed to protecting the privacy of our users and customers ("you," "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software-as-a-service platform and related services ("Services").

1. Information We Collect

We may collect the following categories of information:

Personal Information: Name, email address, phone number, billing information, broker name, business name, and postal address.

Usage Data: IP address, browser type, operating system, access times, pages viewed, and actions taken within the Services.

Communication Data: SMS messages, emails, chat transcripts, and other communications sent through the platform.

Lead Data: Contact information you upload or collect through use of our platform (e.g., prospects or clients).

2. How We Use Your Information

We use your information to:

Provide, operate, and maintain our Services; Process transactions and send related information (e.g., purchase confirmations, invoices); Send marketing and promotional communications (with consent); Improve our Services, personalize user experience, and understand usage trends; Respond to inquiries and provide customer support; Comply with legal obligations and enforce our terms.

3. Sharing of Information

We may share your information with:

Service Providers who assist in delivering our Services (e.g., hosting, SMS delivery, payment processors, advertising platforms); Legal Authorities if required by law, subpoena, or legal process; Business Transfers in the event of a merger, sale, or acquisition.

We may share user data with third parties for the following purposes: Targeted advertising.

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

We do not sell your personal data to third parties.

4. SMS and Communications Consent

By providing your phone number, you consent to receive communications from us, including promotional messages, account alerts, and updates, via SMS and other messaging platforms. Message and data rates may apply. You can opt out at any time by replying STOP to any SMS.

We comply with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and applicable data protection laws.

5. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your data. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have rights under applicable privacy laws, including:

Access, correction, or deletion of your personal data;Objecting to or restricting our use of your data;Withdrawing consent to marketing communications.

To exercise your rights, please contact us at [email protected].

8. Children’s Privacy

Our Services are not directed to individuals under 13. We do not knowingly collect personal data from children.

9. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a revised "Effective Date." Continued use of our Services constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, contact us at: [email protected]